1. Shipping Policy
- We currently ship within Qatar & India.
- Orders are processed within 2–5 business days.
- Delivery time depends on location and courier service.
- Shipping charges (if applicable) will be displayed at checkout.
2. Digital Products & Services
- Online courses, workshops, and digital content are non-shippable and delivered electronically.
- Access details are shared via email after successful payment.
3. Returns & Exchanges
- Physical products may be returned within 1 day of delivery.
- Items must be unused, in original condition, and in original packaging.
- Proof of purchase is required.
4. Non-Returnable Items
- Digital products and online courses
- Used or damaged items
- Customized or special-order kits
5. Refunds
- Approved refunds will be processed within 7–10 business days.
- Refunds will be credited to the original payment method.
- Shipping charges are non-refundable.
6. Damaged or Incorrect Items
If you receive a damaged or incorrect product, contact us within 48 hours of delivery with photos.
Have questions?
Our support team is available to assist you.